Features

Automate the busywork across your organisation

Route tasks, approvals, referrals and notifications automatically so work flows to the right person at the right time.

Most healthcare admin is a chain of handoffs. DocuHealth workflow automation connects those handoffs — task creation, assignment, approvals, escalations and notifications — so nothing falls between the cracks.

Build rules for referrals, authorisations, lab ordering, stock alerts, claims follow-up and more, with every step visible and auditable.

Your team focuses on care; the platform handles the routing.

Challenges We Solve

The problems we remove for you

  • Work stuck waiting for handoffs
  • Approvals bottlenecking operations
  • Follow-ups that never happen
  • No visibility into process bottlenecks
Everything Included

What you get with this plan

Visual Rules Builder

Point-and-click automation for common workflows.

Task Routing

Auto-assign tasks by role, skill and workload.

Approval Chains

Configurable multi-step approvals and escalations.

Escalations

Automatic escalation when deadlines slip.

Notification Triggers

Email, SMS and in-app alerts at every step.

Process Analytics

See where work slows and fix it.

Why It Matters

Outcomes you can measure

Nothing slips

Every task routed, tracked and escalated.

Faster approvals

Automated chains end approval bottlenecks.

Visible processes

Watch work flow and find the friction.

Scale without staff

Automation absorbs growing volumes.

FAQ

Frequently asked questions

Yes, referrals, ordering, authorisations and recalls are common automations.

Ready to transform your healthcare organisation?

Join hundreds of clinics, hospitals and medical groups across Africa using DocuHealth to deliver better care and stronger revenue.

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