Patients are more engaged when you reach them where they are. DocuHealth sends appointment reminders, recall notices, results and satisfaction surveys over SMS, WhatsApp, email and the patient portal.
Communication is triggered automatically by clinical and operational events, with personalisation from the patient record and full consent management.
Engagement analytics show delivery, read and response rates, so your communication keeps improving.
The problems we remove for you
- No-shows from forgotten appointments
- Results and recalls delivered late
- Communication scattered across channels
- Consent and opt-out compliance risk
What you get with this plan
Multi-Channel
SMS, WhatsApp, email and in-app in one tool.
Automated Reminders
Appointment and follow-up reminders on schedule.
Recalls & Campaigns
Targeted recalls and campaigns by cohort.
Results Delivery
Secure, instant delivery of verified results.
Surveys & Feedback
Automated satisfaction surveys after visits.
Consent Management
Channel-level consent and opt-outs enforced.
Outcomes you can measure
Fewer no-shows
Timely reminders across preferred channels.
Better outcomes
Recalls bring chronic patients back on schedule.
Less phone traffic
Automated messaging absorbs routine calls.
Compliant outreach
Consent and opt-outs enforced everywhere.
Frequently asked questions
SMS, WhatsApp, email and in-app notifications.